For closed captioning concerns please contact the KPBS Audience Services Caption Complaints Hotline:
- Phone: 619-594-6983, Option 5
- Fax: 619-594-3719
We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.
Before sending a formal written complaint, we recommend you first contact the KPBS Audience Services Caption Complaint Hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.
Written closed captioning complaints should be directed to the following, via postal mail, fax or the email form below.
Mr. Leon Messenie
Director of Engineering and IT
5200 Campanile Drive
San Diego, CA 92182