Apologies: Learn How to Do Them Meaningfully and How to Accept Them Gracefully
Monday, August 6, 2007
Maureen Cavanaugh (Guest Host): Today we're going to take a look into apologies. “I'm sorry” are two words we hear nearly every day. It could come from friends or family members. We've definitely heard it from politicians. And now, more than ever, we're hearing it from celebrities.
Then there are times when those two words are coming out of your own mouth. But do we mean it when we say "I'm sorry"? Do people apologize because they are caught or because they mean it? Do we apologize just to make ourselves feel better or because we truly feel remorse?
- Dr. Bruce Weinstein, ethicist and Business Week.com columnist.
- Dr. Brian Spitzberg , communication professor at San Diego State University.
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