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Secrets Of Selfridges

Airs Monday, October 6, 2014 at 10 p.m. on KPBS TV

Above: Selfridges east corner in London.

PBS unmasks the real-life drama and intrigue hidden within the walls of notable British landmarks in three one-hour specials from Pioneer Productions: "Secrets Of The Tower Of London" (Originally aired Oct. 2013), "Secrets Of Selfridges" (Originally aired Nov. 2013) and "Secrets Of Scotland Yard" (Originally aired Nov. 2013).

Courtesy of Andrew Meredth

Selfridges west corner in London.

"Secrets Of Selfridges" - Two words are synonymous with Selfridges: luxury and London. However, Selfridges was the brainchild of an American — Harry Gordon Selfridge — whose life was depicted in the MASTERPIECE series “Mr. Selfridge.” The real, flamboyant Mr. Selfridge brought about a complete revolution in the way Londoners shopped, introducing a new American retail model that made shopping less a practical pursuit and more a luxurious adventure.

Keen to put the shopper’s experience above anything else, Selfridge coined the expression “The customer is always right,” which has become the mantra of shops all over the world. The program reveals the grandiose store’s hidden stories and delves deep into the mind of its ambitious creator.

Preview

Two words are synonymous with Selfridges: luxury and London. However, Selfridges was the brainchild of an American — Harry Gordon Selfridge. The real, flamboyant Mr. Selfridge brought about a complete revolution in the way Londoners shopped, introducing a new American retail model that made shopping less a practical pursuit and a more a luxurious adventure.