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Closed Captioning Complaints

For Closed Captioning Concerns Please Contact the KPBS Audience Services Caption Complaints Hotline:

By Phone: 619-594-6983, Option 5
By Fax: 619-594-3719
By Email

We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day. Written Closed Captioning Complaints should be directed to the following:

Mr. Leon Messenie
Director of Engineering and IT
KPBS-TV
5200 Campanile Drive
San Diego, CA 92182
Phone: 619-594-8146
Fax: 619-594-3812

Before sending a formal written complaint, we recommend you first contact the KPBS Audience Services Caption Complaint Hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.