Sharp Health Plan Earns Top Marks From Nonprofit Ratings Group
Wednesday, February 14, 2018
Photo by Susan Murphy
The NCQA bases its ratings on clinical performance and customer satisfaction. It takes into account clinical data provided by insurers, patient surveys and reports from independent auditors.
Sharp received top marks in the categories of access, consumer experience and helping people stay healthy.
Melissa Hayden Cook, Sharp Health Plan's president and CEO, said consumers should look at a variety of different ratings when choosing an insurer.
“And to really look at how health plans are performing in quality and service, and only then can they really be sure that they’re making the best choice for a health plan,” she said.
Sharp Health Plan has 145,000 members. It is the only nonprofit commercial health plan based in San Diego.
San Diego’s Sharp Health Plan has earned a rating of “excellent” from the nonprofit National Committee for Quality Assurance.
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