Skip to main content

Subscribe

Zappos.com tour guide Erika Newman (right) shows off the ball pit in the human resources department of the company's Las Vegas headquarters. Zappos has eliminated its managers and embraced a system of self-governance known as a holacracy.

Above: Zappos.com tour guide Erika Newman (right) shows off the ball pit in the human resources department of the company's Las Vegas headquarters. Zappos has eliminated its managers and embraced a system of self-governance known as a holacracy.