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President Trump will name former telecom attorney and current FCC lawyer Brendan Carr to serve as a commissioner. He is expected to back Chairman Ajit Pai's efforts to undo net neutrality rules.

The rule, which had not yet taken effect, would have required Internet providers to ask permission before selling consumers' personal data. President Trump is expected to sign the rollback.

This was a big year for corporate mergers, with $3 trillion worth of deals announced worldwide. Analysts say the strong acquisitive trend is expected to continue into next year.

The man whose frustrating call to Comcast went viral says the customer service rep should not be fired. Ryan Block says the problem he encountered is far more systemic than one person.

In case you missed it, a customer posted eight minutes of a bleak call with Comcast. His attempt to cancel his cable set a new standard for bad customer service.

A Comcast service call making the rounds this week sounded really familiar to millions of Americans. But some companies have figured out how to make the universally unpleasant experience a lot better.

Also in this week's tech headlines: Visa looks to boost online shopping, a Wall Street cyber scare, and fears that driverless cars could be used as "lethal weapons."

The vote begins a months-long process to collect — once again — public comment on how the government should regulate Internet service providers. The FCC is repealing Obama-era rules.

The vote begins a months-long process to collect — once again — public comment on how the government should regulate Internet service providers. The FCC is repealing Obama-era rules.

The rules would require Internet providers to tell consumers what data they collect and get consent before selling. Republicans said ISPs were facing stricter regulations than companies like Google.