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2-1-1 San Diego Help Hotline Adds Resources For Former Inmates


JJ Anderson, Community Programs Director San Diego District Attorney

Cesar Escuro, Probation Director, San Diego County Probation Department


San Diego County Sheriff Bill Gore hopes additional resources for inmates being released back into the community helps lower the recidivism rate.

State prison realignment means more inmates are returning to San Diego County sooner.

Many of them end up back in prison because they lack the resources to make a successful transition.

From helping struggling families with resources for food to veterans in need of support or family members caring for an aging parent and not sure where to turn, the 2-1-1 San Diego hotline helps people get connected to the services they need.

San Diego County Sheriff Bill Gore hopes adding resources for inmates being released back into the community helps lower the recidivism rate.

"Ninety-five percent of these people are coming back to our neighborhoods," he said. "So, let's give them a chance to be successful."

Gore said the training starts inside the jails on how to use the website tools to make for a better transition.

"We're not naive enough to think we're going to turn all these people into perfect citizens but if we just lower that recidivism rate from 70 to 50 percent, we'll keep crime rates down and have safer neighborhoods," Gore said.

The website already provides more than 6,000 connections to community services ranging from health, jobs, housing and disaster services.

"2-1-1 is a free number. It's a simple call but it's more than that," said John Ohanian with 2-1-1 San Diego. "It's a stigma-free environment. It's a confidential service and it's staffed by culturally competent and trained staff."

Find more information about the added re-entry program at

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