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SeaWorld San Diego Power Outage

Power was knocked out to some areas at Sea World for about an hour today, but no injuries or issues with any of the park's animals were reported.

The electricity went out on the park's west side about 11:45 a.m., but backup generators switched on which sustained power to animal areas that require life support systems, such as the penguin enclosure, according to Dave Koontz, spokesman for the park.

Park employees were able to get guests safely off the "Journey to Atlantis" and "Shipwreck Rapids" rides and no one was injured, Koontz said. The "SkyTower" ride was affected as well, but since the passenger car was on the ground at the time, the guests were able to walk right off, he said.

Most of the park's guest areas were without electricity until about 12:45 p.m., Koontz said.

"Our visitors were great, they were very patient," Koontz said.

The sea lion and otter shows, as well as "Pets Rule!," went on despite the outage. The "Blue Horizons" dolphin show and Shamu show "One Ocean" were unaffected since they were scheduled to start later in the afternoon, Koontz said.

Park personnel were working to determine the cause of the outage, but have reset a series of breakers to restore power to the park, Koontz said.

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Avatar for user 'Polar33'

Polar33 | March 9, 2012 at 10:03 p.m. ― 4 years, 11 months ago

LOL...never trust a PR person. The outage lasted well over an hour. The 1:30 Blue Horizons show was cancelled and replaced with a portable PA system ran off a generator allowing the trainer to announce some of the behaviors the dolphins and pilot whales were doing. Most restaurants were shuttered until around 3. The food stands were refusing to sell food (even just chips and bottled sodas) despite having cash, for the first hour. Eventually someone had figured out they can still barbeque hot dogs and turkey legs, and those became the only food options (my sympathies for any vegetarians that were in the park today). The Penguin Encounter, run by it's own generator, quickly became PACKED with people once word got around that it was the only thing open...thankfully it was a slow day, or there may have been a riot.

To SeaWorld's credit, all four shows added an extra showtime to their schedule and the park remained open an extra hour. The park employees all were fantastic throughout the whole ordeal, despite many getting the brunt of anger from guests over a situation that was way over their pay grade. Regardless, I still wish I had stayed home today instead of making the trip to SeaWorld.

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Avatar for user 'lear1000'

lear1000 | March 10, 2012 at 9:18 a.m. ― 4 years, 11 months ago

C'mon, Polar. What's with the harsh judgement?? The park did what it could in a tough situation like that. What would you have done? The park could have just closed and kicked everyone out and given their money back. Sh1t happens sometimes.

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Avatar for user 'Polar33'

Polar33 | March 10, 2012 at 10:06 a.m. ― 4 years, 11 months ago

Harsh? Hardly. Honest? Definitely. The article makes it look like it was just a minor issue that didn't affect anybody, when in fact it was quite a bit more then that. Having zero food available during the "lunch rush" simply because the employees aren't trained to instantly pull out calculators and go cash only is a horrible way to handle things. And now that I think of it, they shouldn't have needed to go cash only in the first cards can still be processed the old fashioned way with an imprint machine. Yes, it's inconvenient for the park, but not for any customers who carry minimal cash with them. Many people did head to guest relations for refunds and left the park. Yes, it was a tough situation, but that doesn't mean it couldn't have been handled better if they had simply planned ahead for situations like this.

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Avatar for user 'Len'

Len | March 10, 2012 at 12:14 p.m. ― 4 years, 11 months ago

@Polar33. I think your comments were not at all harsh, but even had some humor. Your advice not to get information from a PR office would serve KPBS well. It is not unusual for on-air hosts to have only an industry representative as a guest, and to question nothing he or she says.

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