UPDATE: 1:55 a.m., April 10, 2017
Officials said the San Diego County Treasurer-Tax Collector's website is back online after several local residents complained the site was down as they tried to pay their property taxes before the deadline.
The office released this statement, “The intermittent outages on our website, sdtreastax.com, have been resolved as of noon today (Monday). We are still working to analyze the source of the issue, but taxpayers have been able to successfully complete payments through our online payment system.”
UPDATE: 10:45 a.m., April 10, 2017
Some San Diego residents trying to pay their property taxes online are reporting the county's treasurer-tax collector's website is down.
@KPBSnews - I just tried to pay my San Diego property taxes online and the website says it is down! pic.twitter.com/E51beguIVy
— Gena Dean (@GenaInSanDiego) April 10, 2017
Andi Jokerst, a spokesperson for the San Diego County Treasurer-Tax Collector, said they are working to fix the issues.
The office released this statement, “The San Diego County Treasurer-Tax Collector's website www.sdtreastax.com and other county sites are experiencing intermittent outages. We are working hard to address this issue. We apologize for any inconvenience."
Jokerst said property taxpayers may pay by phone at 855-829-3773 — with credit cards only. They can also mail a check as long as the payment is postmarked by April 10, or they can stop at one of the local branches to make the payment.
Read original story below.
Monday is the deadline to pay the second installment of property taxes to avoid penalties.
The San Diego County Treasurer-Tax Collector's five branch locations will be open during their usual business hours of 8 a.m. to 5 p.m. to accept payments, with no extended hours planned.
RELATED: Rise In Home Prices Leads To Big Boost In San Diego County Property Taxes
These locations have payment dropbox available:
–Chula Vista, 590 Third Ave.
–El Cajon, 200 S. Magnolia Ave.
–San Diego, 1600 Pacific Highway and 9225 Clairemont Mesa Blvd.
–San Marcos, 141 E. Carmel St.
Payments can also be made online, with no cost for using an electronic check.
"E-pay is what we're all about," Treasurer-Tax Collector Dan McAllister said. "More than half of taxpayers now pay their property taxes electronically. Join the movement and pay online at our website, www.sdtreastax.com."
Any remittances received after the close of business will incur a 10 percent penalty on the entire bill due, plus a $10 fee.
McAllister's office mailed out 989,089 annual secured property tax bills last September. To date, 98.68 percent of taxpayers have paid the first installment, and 29.98 percent have paid the second, amounting to $3.65 billion collected out of $5.66 billion the county expects to generate, he said.
"Because San Diego taxpayers are so responsible, they pay what they owe and they usually pay on time," McAllister said. "We're proud that over the past three years running, we've had a 99 percent tax collection rate."
Property taxes are due in two equal installments — on Nov. 1 and Feb. 1. If one or both installments are not paid by June 30, the unpaid taxes will go into default, and the taxpayer will face an extra penalty of 1.5 percent per month.
