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Safe to drink: Boil water advisory lifted for impacted areas in San Diego County

The California American Water Company, which runs the water service for communities in San Diego’s South Bay, passed out one case of water to each resident of Imperial Beach as the result of a “boil water” order that is in place. A spokesman for the private company is confident the water is actually fine, saying the dirty test is because of a filthy faucet at the testing site Imperial Beach, August 25, 2023.<br/>
Matthew Bowler
The California American Water Company, which runs the water service for communities in San Diego’s South Bay, ran out of water for the Imperial Beach residents it serves. Residents were forced to wait for about an hour while the company purchased water at area Costco stores. A spokesman for the private company is confident the water is actually fine, saying the dirty test is because of a filthy faucet at the testing site Imperial Beach, August 25, 2023.

A boil water advisory has been lifted for multiple areas in south San Diego County after E. coli contamination was found in the drinking water.

The advisory, which was put into effect Thursday for portions of Imperial Beach, Coronado Beach and customers in the San Diego neighborhoods of Nestor, Otay Mesa West and portions of Southwest Chula Vista, was lifted Saturday.

"After extensive water testing, it was determined the water is now safe to drink. California American Water says affected customers no longer have to boil their water or drink bottled water," San Diego County officials said.

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"More than 17,000 customer accounts, as many as 106,000 people, were affected by the Cal-Am boil water advisory. The cause of the contamination is still under investigation," officials added.

The county's Department of Environmental Health and Quality (DEHQ) was working with restaurants to provide updated guidance and resources on how to resume operations.

San Diego County Public Health advised anyone experiencing gastrointestinal issues or any other symptoms to contact their health care provider.

Affected restaurants can contact DEHQ at 858-505-6900 or fhdutyeh@sdcounty.ca.gov. Schools and residential customers affected can contact California American Water at 1-888-237-1333.

KPBS has created a public safety coverage policy to guide decisions on what stories we prioritize, as well as whose narratives we need to include to tell complete stories that best serve our audiences. This policy was shaped through months of training with the Poynter Institute and feedback from the community. You can read the full policy here.