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Public Safety

Cut underground cable knocks out power to more than 5,000 SDG&E customers in San Diego

A San Diego Gas & Electric contractor cut an underground utility cable, cutting power to more than 5,000 customers Thursday, officials with the utility said.

The roughly 8:20 a.m. outage initially affected 7,787 customers in areas around Balboa Park, North Park and South Park, largely in the vicinity of 30th Street, between University Avenue and Broadway, according to SDG&E spokesman Hanan Eisenman.

Electrical service was restored to about 2,000 of those customers about 10:20 a.m., but it was unclear when it would be restored to the remainder of customers, Eisenman said.

KPBS has created a public safety coverage policy to guide decisions on what stories we prioritize, as well as whose narratives we need to include to tell complete stories that best serve our audiences. This policy was shaped through months of training with the Poynter Institute and feedback from the community. You can read the full policy here.