A Customer-Friendly IRS
As one of the most despised government agencies, the IRS wants to hear what you think of them. We ask Gary Lundberg, a local volunteer who acts as a liaison between taxpayers and the IRS, why he chos
Tom Fudge: In a couple of months, it'll be time to get our annual income taxes filed and squared away. So this is the time of year when we all get a little closer to the IRS. It would take a very strange person to love the tax collector. But the IRS is concerned about its image, and it wants to at least appear to be customer-friendly.
Gary Lundberg is a member of the Taxpayer Advocacy Panel of the IRS. It's his job to hear people's concerns and act as a liaison between the taxpayer and the IRS.
Lundberg and other TAP members can be contacted at (888) 912-1227 or www.improveirs.org . Taxpayers who want another contact for specific tax problems, other than filling out forms, should call (213) 576-3140.
- Gary Lundberg, advocate for the IRS's Taxpayer Advocacy Panel
End Music: Hey-Hee-Hi-Ho by Medeski, Martin, and Wood, from the album Combustication (1998)