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Door To Door In Miami's 'Little Havana' To Build Trust For Testing And Vaccination

Alejandro Díaz greets a cat on Oct. 23 at an apartment complex in the Little Havana neighborhood of Miami. He's an outreach worker with Healthy Little Havana, going door to door to talk to people about getting tested for COVID-19.
Verónica Zaragovia WLRN
Alejandro Díaz greets a cat on Oct. 23 at an apartment complex in the Little Havana neighborhood of Miami. He's an outreach worker with Healthy Little Havana, going door to door to talk to people about getting tested for COVID-19.

Little Havana is a neighborhood in Miami that, until the pandemic, was known for its active street life along Calle Ocho, including live music venues. There you can find examples of the quintessential ventanita serving Cuban coffee and a historic park where men gather to play dominoes.

But during the pandemic, a local group called Healthy Little Havana is zeroing in on this area with a very specific assignment: convincing residents to get a coronavirus test.

The nonprofit has lots of outreach experience. It helped with the local count for the 2020 Census, for example, and because of the pandemic did most of that work by phone. But this new challenge, community leaders say, needs a face-to-face approach.


The group's outreach workers have been heading out almost daily to walk the quiet residential streets, to convince as many people as possible to get tested for the coronavirus. On a recent afternoon, a group of three — Elvis Mendes, María Elena González and Alejandro Díaz — knocked on door after door at a two-story apartment building. Many people here have jobs in the service industry, retail or construction; most of them aren't home when visitors come calling.

Lisette Mejía did answer her door, holding a baby in her arms, and flanked by two small children.

"Not everyone has easy access to the internet or the ability to look for appointments," Mejía replied, after being asked why she hadn't gotten a test. She added that she hasn't had any symptoms, either.

The Healthy Little Havana team gave her some cotton masks and told her about pop-up testing planned for that weekend at an elementary school just a short walk away. They explained that people might lack symptoms, but still have the virus.

For many low-income Miamians, getting a coronavirus test is still too difficult


The nonprofit organization is one of several receiving funding from the Health Foundation of South Florida. The foundation is spending $1.5 million on these outreach efforts, in part to help make coronavirus testing as accessible and convenient as possible.

There are a number of social and economic reasons that make it difficult for some Miamians to get tested, treated, or isolate themselves if they are sick with COVID-19. One big problem is that many people say they can't afford to stay home when they're sick.

"People usually rather go to work than actually treat themselves — because they have to pay rent, they have to pay school expenses, food," says Elvis Mendes.

This part of Miami is home to many Cuban exiles, as well as people from all over Latin America. Some of them don't have health insurance, while others are undocumented immigrants.

So Mendes and his team try to spread the word among residents here about programs like Ready Responders, a group of paramedics that now has foundation funding to give free coronavirus tests at home in areas like this one, regardless of immigration status.

"Our mission is for all these people to get tested — regardless if they have a symptom or not — so we can diminish the level of people getting COVID-19," Mendes explains. According to the Centers for Disease Control and Protection, people who are infected but presymptomatic or asymptomatic account for more than 50% of transmissions.

The Health Foundation of South Florida's coronavirus-related grants have ranged from $35,000 to $160,000; other recipients include the South Florida chapter of the National Medical Association, Centro Campesino and the YMCA of South Florida.

The foundation is focusing on low-income neighborhoods where some residents might not have access to a car, or be able to afford to pay for a coronavirus test at a pharmacy. Their focus includes residential areas near agriculture work sites. In Miami-Dade County, the foundation is working with county officials directly to increase testing. In nearby Broward County, the foundation is collaborating with public housing authorities to bring more testing into people's homes.

In Spanish, soothing fears about testing and offering free options

It's time-consuming to go door-to-door, but worthwhile: Residents respond when outreach teams speak their language and make a personal connection.

In Little Havana, resident Gloria Carvajal told the outreach group that she felt anxious about whether the PCR test is painful.

"What about that stick they put all the way up?" Carvajal asked, laughing nervously.

María Elena González jumped in to reassure her that it's not so bad: "I've done it many times, because obviously we're out and about in public and so we have to get the test done."

Another outreach effort is happening at the Faith Community Baptist Church in Miami. The church hosted a day of free testing back in October, with help from the foundation.

"You know us. You know who we are," said the church's pastor, Richard Dunn II. "You know we wouldn't allow anybody to do anything to hurt you."

Dunn spoke recently in nearby Liberty City, a historically Black neighborhood, at an outdoor memorial service for Black residents who have died from COVID-19. To convey the magnitude of the community's losses, hundreds of white plastic tombstones were set up behind the podium. They filled an entire field in the park.

"Thousands upon thousands have died, and so we're saying to the Lord here today, we're not going to let their deaths be in vain," Dunn said.

Dunn is also helping with a newly-launched effort to build trust in the COVID-19 vaccines among Black residents, by participating in online meetings during which Black church members can hear directly from Black medical experts. The message of the meetings is that the vaccines are safe and vital.

"It's taken over 300,000 lives in the United States of America," Dunn said at the end of the meeting. "And I believe to do nothing would be more of a tragedy than to at least try to do something to prevent it and to stop the spreading of the coronavirus."

Churches will play a big role in the ongoing outreach efforts, and Dunn is committed to doing his part. He knows it's an extremely contagious and serious disease — this past summer he caught the illness himself.

This story comes from NPR's health reporting partnership with WLRN and Kaiser Health News.

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