Science & Technology

More than social media: The WhatsApp outage affected small businesses worldwide

By Audie Cornish, Amy Isackson, Alejandra Marquez Janse

Published October 6, 2021 at 2:02 PM PDT

This story was published more than 3 years ago.

NPR's Audie Cornish talks with Ayman El Tarabishy, professor at George Washington University, about how Facebook's outage earlier this week halted work for businesses who rely on WhatsApp worldwide.

Science & Technology

Audie Cornish

Over two decades of journalism, Audie Cornish has become a recognized and trusted voice on the airwaves as co-host of NPR's flagship news program, All Things Considered.

Alejandra Marquez Janse

Alejandra Marquez Janse is a producer for NPR's evening news program All Things Considered. She was part of a team that traveled to Uvalde, Texas, months after the mass shooting at Robb Elementary to cover its impact on the community. She also helped script and produce NPR's first bilingual special coverage of the State of the Union – broadcast in Spanish and English.

More than social media: The WhatsApp outage affected small businesses worldwide

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