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International

Call Center Outsourcing Slows

By Jim Zarroli
Published February 23, 2006 at 6:32 AM PST
This story was published more than 18 years ago.
John Miller, an employee of call center company Willow CSN, works out of his bedroom in Poughkeepsie, N.Y.
John Miller, an employee of call center company Willow CSN, works out of his bedroom in Poughkeepsie, N.Y.

Copyright 2006 NPR

International
Jim Zarroli
Jim Zarroli is an NPR correspondent based in New York. He covers economics and business news.
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