When Roger Severino tells his story, discrimination is at its heart.
"I did experience discrimination as a child. And that leaves a lasting impression," he tells me.
Severino directs the Office for Civil Rights in the U.S. Department of Health and Human Services. When I meet with him at his office in the shadow of the Capitol, he talks about his childhood as the son of Colombian immigrants growing up in Los Angeles.
"I remember a white kid coming up, as I was in the pool, [who] said a racial epithet," Severino recalls. "My response as a kid was — I was confused, in a way. Why would they say such a thing?"
Later, when he entered high school, Severino's counselor tried to steer him to shop class and vocational training.
"And I said, 'Well, don't you offer honors classes?' " Severino says. "And the counselor, who was white, said, 'Yeah, but you'll have to take a test.' "
He took the test, got into the classes and eventually went to Harvard Law School, where he vowed to fight for civil rights.
"I've been moved to help others who face much worse discrimination than I ever did, get a chance at the American dream," he says.
But since he took over as head of the HHS civil rights office a year ago, some advocates see Severino's tenure at the agency as more of a nightmare.
"Director Severino presents himself as a civil rights lawyer. And what he has done as OCR director is turn the idea of civil rights on its head," says Harper Jean Tobin, policy director at the National Center for Transgender Equality.
That's because Severino — a devout Catholic and political conservative — has put the right to religious freedom front and center in his fight against discrimination in health care.
In public appearances he refers to religious freedom as "the first freedom." Since coming to HHS he has issued a rule that allows employers to refuse to cover birth control as part of their employee health insurance plans, if employers have a religious or moral objection to contraception.
And earlier this year he created an entirely new division within the civil rights office — the Division of Conscience and Religious Freedom. Its mission, he says, is to ensure that health care workers and health care companies, are never forced to participate in particular medical services — such as abortion, assisted suicide or gender reassignment surgery — if they object.
HHS's Office for Civil Rights has traditionally focused on making sure people are not denied medical care because of their race or gender. And it is charged with protecting patients' medical privacy. The office tends to get roughly 25,000 complaints each year.
Under the Obama Administration, those civil rights protections were extended to gay, lesbian and transgender people. At the time, Severino was working at the Heritage Foundation and called that interpretation of the law "radical."
His aim, he says, is to tilt the balance back — to make sure people with religious objections are not forced in their work to violate their religious beliefs.
"All we're doing is saying that we will be enforcing all of the civil rights laws," he says. "And all those civil rights laws include conscience and religious freedom. We believe they weren't given the proper attention for too long a time, and now it will be getting the proper attention it deserves."
That's little comfort to Severino's critics, who say his efforts will likely reduce women's access to reproductive health services and could aggravate discrimination against transgender people.
Just a few weeks after he started at HHS, Severino met with representatives from several different advocacy groups — including Judith Lichtman, senior advisor to the National Partnership for Women and Families.
She says Severino billed the meeting with about 20 people as a "listening session."
"He opened the meeting telling us his heartfelt story about knowing and understanding discrimination," she says. "And, frankly, stories will get you just so far."
Because he was "listening," Lichtman says, Severino declined to answer questions about his own positions on specific issues. But she believes his actions since then — including creating the religious freedom office — point to a desire to limit women's access to reproductive health services.
"Abortion is a legal health care service in this country," Lichtman says. "And if, indeed, what Mr. Severino is intending to do is to undermine protections for women who are seeking a legal health care service, I'd say that's pretty abhorrent."
Tobin, the transgender rights advocate, was also at that meeting and has similar concerns.
"No one is forcing doctors to perform gender-affirming surgeries against their will," Tobin says. "But what is happening every day, is transgender patients are being denied every kind of medical care you can think of."
More than a third of the more than 27,000 transgender adults polled in the 2015 U.S. Transgender Survey said they experienced health care discrimination in the previous year.
And a report by the Center for American Progress — which reviewed a subset of complaints to the office of civil rights — shows that the majority of discrimination complaints filed by transgender people were related to medical care that had nothing to do with gender transition.
But Severino says it's equally alarming that doctors or nurses would be forced to violate their conscience to keep their jobs. He says since he arrived at HHS and made it clear he was open to listening to complaints of conscience, his office has received more of these complaints than were filed in all the Obama years combined.
"America's doctors and nurses are dedicated to saving lives," he says. "And they shouldn't be bullied out of the practice of medicine simply because they object to performing abortions against their conscience."
Jocelyn Samuels, who was the head of the office for civil rights during the Obama years, says she worries that, under the current administration, the office will divert too much energy to handling a relatively small number of religious freedom and conscience complaints.
The number of such complaints "pale in comparison to the thousands of complaints that OCR receives under the civil rights laws, and under HIPAA — the law that protects the privacy and security of medical information," Samuels says.
Severino previously worked at the Becket Fund, a nonprofit law firm that focuses on religious freedom. And, according to the conservative Heritage Foundation, Severino focused while there on "religious liberty, marriage and life issues," as head of the foundation's Devos Center for Religion and Civil Society.
He also spent seven years in the Justice Department's civil rights division. He points to those years to reassure his critics that he'll defend everyone with a valid discrimination complaint.
Severino is particularly proud of a housing discrimination case he fought in the wake of Hurricane Katrina: In an effort to prevent blacks from New Orleans from moving into a particular neighborhood, a local community had banned some homeowners from renting their houses.
A courtroom exhibit from the case — a map of the region with its racial breakdown — sits in the corner of his otherwise undecorated office.
And, to underline Severino's civil rights credentials, his staff sent me a document titled "Proof of Impact of Roger Severino's Career in Civil Rights."
I reached out to several people who have worked with Severino, and none would speak with me about him on the record. Those who spoke on background say he's honest and direct, and has a way of connecting with his clients. And, they say, they expect he will apply the law fairly.
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