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New California Law Targets Scam Robocalls

In this Sept. 22, 2017, file photo, customers look at iPhones at an Apple Sto...

Photo by Jeff Chiu / AP

Above: In this Sept. 22, 2017, file photo, customers look at iPhones at an Apple Store in San Francisco.

Gov. Gavin Newsom this week signed into law a bill that promises to protect California consumers from scam robocalls.

The bill, authored by Democratic state Sen. Ben Hueso, requires telecom providers to implement software that identifies the bogus calls by no later than 2021.

Friday Hueso — who represents the 40th District, which includes south San Diego and Imperial counties — applauded Gov. Gavin Newsom for signing the bill.

RELATED: Here’s Why You May Start Receiving Fewer Robocalls

"Our phones shouldn’t be a vehicle for which people are defrauded," Hueso said. "We want to protect the consumer from fraud just the same as somebody would get robbed in the street ⁠— there’s no difference."

Hueso said Californians receive some of the highest numbers of robocalls in the nation. The law also calls for California Public Utilities Commission to work with the state attorney general's office to go after these illegal scams.

The FCC said these unwanted calls are by far the biggest complaint it gets from consumers.

Listen to this story by Matt Hoffman.


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Matt Hoffman
General Assignment Reporter

opening quote marksclosing quote marksI am a general assignment reporter for KPBS. In addition to covering the latest news and issues that are relevant to the San Diego community, I like to dig deeper to find the voices and perspectives that other media often miss.

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